John Belden

Anyone who has been responsible for a major ERP go-live can attest to the following scenario: when it’s time to go-live, there will be a...

Almost all system integrators (Accenture, IBM, EY, Deloitte, PwC, Capgemini, etc.) price regular quality reviews as a requirement in their large SAP engagements.  These reviews...

On March 13th, 2017, American brewery MillerCoors filed a breach of contract lawsuit against India based HCL Technologies, an IT and Engineering services firm.  The...

In October of 2013 Bridgestone North America filed suit against IBM related to the catastrophic implementation of its OTC in January of 2012.  On March...

We have all seen them.  They are the CIOs that always appear confident in their views and decisions. They always seem to believe they are...

In 2016 the global market for IT outsourcing will approach 300 billion dollars. Roughly 1 billion dollars of contracts will come up for renewal and...

During the first week of October 2015 Select Comfort Corporation (SCSS) went live with a big bang ERP implementation.  Three weeks following the go-live the...

If you are sponsoring a business transformation in 2016, you already know you have a lot on your plate to start off the New Year.  Before...

Have you ever noticed how much time your consultant invests in producing a status report for your program? Filled with the appropriate amount of industry buzzwords, these...

We have all seen the stories of SAP projects that spin hopelessly out of control. The tales of these failed implementations sometimes even make it...