How to Make Your SLAs Meaningful in SaaS Cloud Subscription Agreements
SLAs, or service-level agreements, are standard within the IT outsourcing landscape. As large enterprises have outsourced more IT functions – everything from application hosting, to...
Read More8 Questions to Evaluate the Resiliency of a Digital Transformation Program
If you are sponsoring a Digital Transformation, you already know you have a lot on your plate. Before you dive headfirst into project timelines, budgets,...
Read MoreThe Effective CIO’s Approach to Migrating SAP ECC to S/4HANA
Migrating to S/4HANA is a huge endeavor that requires the participation of both internal stakeholders and external advisors to enable a successful transition. In my...
Read MorePoor Relationships Line the Pockets of Your System Integrator
In the world of ERP deployments where the reported project failure rates go as high as 70%, many factors cause things to go astray. With...
Read MoreApplying Fixed Fee Constructs on Transformation Initiatives: 4 Key Items to Negotiate
Negotiations with the likes of Accenture, Deloitte, EY, Capgemini, and PwC for strategic transformation initiatives are huge endeavors that can result in future headaches and...
Read MoreCo-op Insurance Sues IBM for Breach of Contract: Is Agile at Scale Worth the Risk?
On December 18th 2017, U.K. Insurance Co-Op Group’s CIS General Insurance Limited (CISGIL) filed a breach of contract lawsuit against IBM United Kingdom Limited. The...
Read MoreH-1B Visa Changes - IT Service Providers Hedging Their Bets: Will Their Customers Feel the Impact?
The current administration crackdowns on H-1B and L-1 visas for technology workers in foreign countries has been going on for months now. President Trump’s ‘Hire...
Read MoreLet's Face It -- Risk Happens: Pay a Little Now, or a Lot Later
Congratulations! After an exhaustive (and probably exhausting) selection process, you’ve finally chosen the Systems Integrator (SI) who is going to lead you to the ERP...
Read MoreCan a Program Status Report be Too Sexy?
Have you ever noticed how much time your consultant invests in producing a status report for your program? Filled with the appropriate amount of industry buzzwords, these...
Read MoreIs Strategic Planning the Key to IT Cost Optimization?
How a Fortune 500 company saved millions using this win-win negotiation tactic When it comes to renewing IT contracts, cost optimization is typically top of...
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