As the Director of Services, Adam is responsible for leading and managing client engagements across all of UpperEdge’s service offerings. Beyond ensuring the quality and delivery of UpperEdge’s service offerings, Adam provides strategic advice, actionable insight, and precise market intelligence to line of business, information technology, and strategic sourcing executives responsible for key IT relationships.
Adam has over 12 years of experience negotiating software, system implementation, hosting, AMS, outsourcing, cloud computing and data center agreements ensuring significant savings and optimal deal constructs are achieved. Adam is considered a thought leader in cloud subscription agreement negotiations.
Prior to joining UpperEdge, Adam served as a director within AMR Research’s contract negotiation and benchmarking service (CNBS) where he led client engagements providing senior executives with insight relative to sourcing and negotiation best practices as well as specific IT vendor pricing and business practices.
Prior to AMR Research, Adam was a contract negotiator at SkillSoft Corporation where he managed the entire negotiation process from RFP response to contract execution.
Adam holds a degree in political science with a minor in business administration from the University of New Hampshire, and received his JD/MBA from Suffolk University.
Contact Adam Mansfield