Michael Tucciarone

Qualtrics, which started as a survey company, captures experience and operational data and enables companies to understand how customers and employees are feeling to deliver...

With the first anniversary of SAP’s Digital Access Model announcement upon us, it would be fitting for SAP to provide a first anniversary gift to...

Most companies we advise have purchased SAP HANA Runtime with a limited amount of HANA Full Use (aka HANA Enterprise), often referred to as a...

With many SAP customers still contemplating when to move to S/4HANA, we are frequently asked for our predictions on how the tables may turn if...

While we heard Bill McDermott and others talk heavily about “trust” during SAP’s fiscal year-end call and Capital Markets Day, trust is one of those...

While some customers may have constructive criticism for SAP related to Indirect or Digital Access, it is often important to take a step back and...

As 2025 approaches, many companies are developing their S/4HANA transformation strategies through self-education, battle-scarred peers, and interactions with SAP – understanding, of course, that every...

It has been years since the introduction of SAP’s HANA database but the distinctions between SAP HANA Runtime and SAP full-use licenses are still unclear...

Negotiating new SuccessFactors deals, expansions, and renewals establish your commercial relationship with SAP and will certainly be used as a baseline for future negotiations. If...

In the past year, SAP made commercial updates to Ariba and Concur that impact transparency and may complicate your ability to obtain renewal price protections....