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Strategies for Holding Your ERP System Integrators Accountable

April 9, 2024 Shawn Stamp Reading Time: 5

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Complex ERP transformation initiatives can leave room for misalignment of your SI’s roles and responsibilities, resulting in delays and costly change orders. Creating a system […]

Read More Categories: ERP Program Management, IT Services

Understanding Microsoft’s Removal of From SA SKUs: Customer Impacts and Recommendations

April 4, 2024 Bearson Smith Reading Time: 3

Microsoft logo on the side of a building

In December 2023, Microsoft announced a significant change in its subscription model, particularly concerning the removal of the programmatically discounted From SA SKUs from any […]

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Why ERP Projects Fail: Finding the Gaps in Your Program Plans

April 2, 2024 Ted Rogers Reading Time: 3

The gaps within your Transformation Program plan become apparent as your program begins to fail. Skipping steps in the implementation process can cost your company […]

Read More Categories: ERP Program Management, Risk Management

How to Prepare for a Successful SELA Negotiation

March 26, 2024 Erik Bullard Reading Time: 3

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We explored Salesforce’s motivation to land more SELA deals in the first part of this series – spoiler alert – the SELA provides Salesforce more […]

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Salesforce Einstein Copilot: What Customers Need to Know about the Generative AI Tool

March 14, 2024 Adam Mansfield Reading Time: 7

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At the end of February 2024, Salesforce announced the “public Beta availability” of Einstein Copilot, a new customizable, conversational, and Generative AI assistant for CRM. […]

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3 SELA Pain Points for Salesforce Customers

March 5, 2024 Erik Bullard Reading Time: 4

salesforce logo on side of building

Are you currently a SELA customer and have concerns about the value you are receiving from your deal? Perhaps you even have concerns about what […]

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Salesforce Enterprise Licensing Agreements: Salesforce’s Motivation for More SELA Deals

February 28, 2024 Erik Bullard Reading Time: 3

If your enterprise is not seeing your desired internal growth (or even if it is), it is still likely that your Salesforce relationship has grown […]

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5 Predictions for SAP Customers in 2024

February 27, 2024 Len Riley Reading Time: 5

As SAP continues to position itself as a leader in generative AI and innovative technologies, customers must use these predictions for SAP customers to prepare […]

Read More Categories: SAP, SAP RISE

What Matters Most to Microsoft in 2024

February 15, 2024 Adam Mansfield Reading Time: 6

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Since the start of 2024, and probably leading up to it, Microsoft has made it abundantly clear where their focus lies and what matters most […]

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Evaluating Workday’s LDP: Critical Insights for Small & Mid-Sized Businesses

February 13, 2024 Erwann Couesbot Reading Time: 5

Over the past year, UpperEdge has seen Workday more frequently propose their Launch Deployment Program (Workday’s LDP) offering to customers. It appears Workday is attempting […]

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