ServiceNow’s recent earnings call showed a strong quarter and a confident Bill McDermott who emphasized the company’s continued opportunity for growth in a post-COVID-19 world where companies will “embrace permanent transformation”. In this podcast, Adam Mansfield, breaks down ServiceNow’s “Fast-Start playbook” which features pre-packaged bundles they will be aggressively pushing onto companies. He also warns of the potential downsides of bundling and shares how enterprises can protect themselves from these pitfalls to better ensure long-term value.
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