Leading Global Energy Company Secures 14 Years of Price Protections and Best-in-Class Arrangement on Customer Success Package

A Workday Case Study


Client Profile:

$125B Energy Company

Client Situation:

  • Company was undertaking a transformation initiative and conducting a competitive bid process to evaluate and select a long-term HCM solution partner
  • Began evaluating 6 vendors as part of the RFP and down-selected to their top 3 vendors – Workday, SuccessFactors, and Infor
  • Lacked an understanding of Workday’s business practices and negotiating strategies
  • Limited knowledge of market competitive pricing and commercial arrangements

Services & Results:

UpperEdge developed and managed the complete Workday negotiation strategy resulting in highly competitive commercial terms:

  • Reduced TCO by over $2.4M over 5 years and $5.78M over 10 years
  • Attained 14 years of price protections
  • Secured flexibility to adjustments in user quantities without invalidating price protections based on agreed-upon threshold
  • Obtained best-in-class arrangement on Workday’s Customer Success Package
  • Secured highly competitive volume discount structure allowing company to receive additional discounting when achieving higher user subscription thresholds