System Implementation Services

The most critical element of any transformation is the people who make up your team which most likely includes a systems integrator. The development and execution of an effective system implementation partner evaluation, selection, and negotiation strategy will materially impact the outcome of your transformation and may even alter your services provider landscape.

We assess all aspects of IT system integrator proposals on an apples-to-apples basis, closing material gaps in scope, assumptions, staffing, and risk-sharing. Our toolset provides you with a quantitative assessment of financial risk associated with each provider’s proposal in comparison to each other and to the market. Once you’ve chosen your preferred providers, we will identify your potential negotiation levers and provide holistic fact-based negotiation strategies for capturing commercial terms that are flexible, scalable, and agile which minimizes project risk.

Application Management and Support (AMS) Services

An essential part of any IT transformation is the establishment of an operational and sourcing strategy that simultaneously supports the existing and newly developed environments. Organizations have an opportunity to leverage the inflection point of an IT transformation to reevaluate their application management and support model. This re-evaluation is typically viewed in the context of the overall IT application support landscape where project implementation impacts and interdependencies require thoughtful consideration during the implementation phase. We collaborate with our clients to formulate an integrated sourcing strategy and effectively execute the provider evaluation, selection, and negotiation process.

Infrastructure Hosting

• Public Cloud
• Private Cloud
• Hybrid Cloud

Faced with the need to refresh end-of-life hardware, companies are turning to both public and private cloud providers to reduce costs and increase efficiency with near real-time provisioning. When considering your options, it’s important to evaluate the type of cloud that meets your needs as well as the provider that best fits your organization’s objectives and requirements.

Armed with an extensive base of market intelligence and deal data, we collaborate with our clients to formulate an integrated infrastructure sourcing strategy and effectively execute hosting provider evaluations, selection, and negotiations. Our team understands the hosting landscape, the hyperscaler players (AWS, Google Cloud Platform, and Microsoft’s Azure), and their go-to-market strategies and terms.

Infrastructure Management Services

• Help Desk
• End-User Services
• Hosting
• Network
• Security

The most common cost overruns in infrastructure management outsourcing are tied to the level of rigor performed prior to going to market. In these early stages and throughout the process, companies need to control the narrative.

Obtaining normalized proposal responses is critical to making objective decisions on which provider best fits your support needs. Using targeted intelligence for all towers of infrastructure management services, we can assist you with evaluating, selecting, negotiating, and contracting for your infrastructure management needs.