Professional Sports Organization Secures Best-in-Class Adjustments to Offset COVID-19 Downturn and 14 Years of Price Protections

A Workday Case Study


Client Profile:

US-based Professional Sports Organization with Nearly 29,000 Members

Business Issue

  • Company previously executed agreement with Workday as its ERP cloud provider and implementation partner, with the implementation currently underway
  • Decided to extend the Workday cloud platform to their 29,000 members as their preferred provider for the platform and the implementation
  • Requested our services to negotiate these subsequent Workday agreements, following its successful initial deal with Workday supported by UpperEdge

Services & Results

UpperEdge developed and managed the complete Workday negotiation strategy resulting in best-in-class commercial terms:

  • Reduced cloud subscription TCO by over $726K over 5 years and $1.6M over 10 years
  • Secured 14 years of price protections from Workday
  • Attained a highly competitive volume discount structure with additional discounting when increasing the user quantities above agreed upon thresholds
  • Ensured flexibility for adjustments in user quantities without invalidating price protections based on agreed upon threshold, to offset the economic downturn risk associated with COVID-19
  • Achieved a best-in-class shared risk financial structure for the implementation deal
  • Procured highly competitive professional service rates and change order protections