A Workday Case Study

Professional Sports Organization Secures Best-in-Class Adjustment and 14 Years of Price Protections in Economic Downturn

Blurry Background of Vibrant soccer scene captures the excitement of a live match with cheering fans immersed in a thrilling atmosphere of competition and energy

$726K

Reduced cloud subscription TCO over 5 years

$1.6M

Reduced cloud subscription TCO over 10 years

14 years

Price protections

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Client Profile:

US-based Professional Sports Organization with Nearly 29,000 Members

Business Issue

  • Company previously executed agreement with Workday as its ERP cloud provider and implementation partner, with the implementation currently underway
  • Decided to extend the Workday cloud platform to their 29,000 members as their preferred provider for the platform and the implementation
  • Requested our services to negotiate these subsequent Workday agreements, following its successful initial deal with Workday supported by UpperEdge

Services & Results

UpperEdge developed and managed the complete Workday negotiation strategy resulting in best-in-class commercial terms:

  • Reduced cloud subscription TCO by over $726K over 5 years and $1.6M over 10 years
  • Secured 14 years of price protections from Workday
  • Attained a highly competitive volume discount structure with additional discounting when increasing the user quantities above agreed upon thresholds
  • Ensured flexibility for adjustments in user quantities without invalidating price protections based on agreed upon threshold, to offset the economic downturn risk associated with COVID-19
  • Achieved a best-in-class shared risk financial structure for the implementation deal
  • Procured highly competitive professional service rates and change order protections

We Align Service Costs to Consumption While Ensuring Productivity Improvements Each Year of Your Term.

We take a holistic approach to your managed services needs across a multitude of commercial issues and employ a highly flexible methodology that enables us to develop a strategy that aligns with your specific requirements while ensuring transparency to cost. Whether you’re looking to renew an existing Managed Services contract for another multi-year term, going to market to replace an incumbent, looking to outsource a portion or all of your in-house support, our market intelligence can empower your decision making every step of the way.

Greg Hall
Greg Hall

Managed Services
Practice Leader

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