Client Profile
$30B Multinational Retailer with Over 3,000 Locations
Business Issue
- Company was undertaking an initiative to renegotiate its upcoming global ELA and ULA
- Sought to gain better insight into its Oracle relationship, commercial construct, and
potential audit exposure - Held an inadequate view into Oracle product utilization and deployed licenses, as well as an
incomplete picture of future demand - Limited knowledge of market competitive pricing and commercial arrangements
Services & Results
UpperEdge developed a mark-to-market assessment of historical and current discounting and
commercial terms, resulting in the following:
- Completed a utilization assessment which uncovered over $1.5M in annual support fees
paid to Oracle that were not leveraged - Performed compliance assessment with potential exposure using multiplexing and
virtualization - Exposed an audit risk of over $4.5M in license and back support fees associated with over
deployed licenses that exceeded license entitlements
