Blog
How Your Cloud Commitment Can Impact Your Next ServiceNow Negotiation
Are you a ServiceNow customer with an AWS, GCP, or Azure commitment? If so, your cloud relationship may become a key topic of discussion ahead […]
Don’t Let Divestitures Undermine Your Salesforce Negotiation
In an ever-changing business landscape, there are many scenarios that organizations need to plan for as Salesforce renewals approach. An important one that we see […]
SAP Cloud ERP Packaging: Price Hikes Without Transparency
In April, SAP quietly rewrote a major part of its commercial playbook, and customers are now feeling the impact. SAP retired its Premium and Premium […]
What CIOs Should Demand in QBRs With Their MSP
Most QBRs still look in the rearview mirror. They focus on the performance and stability of the environment, including metrics like uptime, SLA compliance, and […]
Deloitte’s Defense Unfolds: The Contract That Could Decide the Zimmer Biomet Case
When Zimmer Biomet filed its $172 million lawsuit against Deloitte, we said the firm’s next move would be predictable. Not emotional, not defensive, but procedural. […]
Inside SAP’s Q3 2025: Strong Cloud Growth, AI Push, and Pricing Power Plays
SAP delivered a solid third quarter, underscored by continued momentum in its cloud business and accelerating AI traction. CEO Christian Klein opened the earnings call […]
A Hidden Renewal Clause That Could Quietly Inflate Your SaaS Costs
A new trend is surfacing in SaaS contracts that could have a major impact on your renewal pricing if you’re not paying close attention. Renewal […]
AI and the Future of Managed Services Contracts: Lessons from MSP Earnings Calls
“AI is no longer a niche. It’s becoming essential to how businesses operate at scale…we see AI as a force reshaping industry and amplifying human […]
M&A in 2025: Prey or Potential for IT?
Introductions M&A activity is heating up in 2025. Pharma giants are racing to shore up pipelines, energy companies are doubling down on scale, and industrial […]
From Announcements to Acquisitions: How Workday’s AI Strategy Should Shape Your Negotiation Approach
Workday has made a series of acquisitions aimed at accelerating its AI capabilities. The most recent acquisitions include Sana, Flowise, and Paradox. These deals, along […]