A $200M Office Supplies Provider splits into 3 divisions and selects infrastructure hosting to support AS400 applications

An IT Services Infrastructure Hosting Case Study


Client Profile

A $200M Office Supplies Provider

Business Issue

  • Company was split into 3 divisions, after being acquired by a private equity firm ​
  • Seeking to establish its own IT Infrastructure and transition its technology and services over the next 5 years ​
  • Had an immediate need to evaluate and select an infrastructure hosting provider to stand up infrastructure capable of supporting its AS400 applications.  Post-transition, needed support for both the infrastructure and AS400 applications

Services & Results

UpperEdge supported the evaluation, selection, negotiation and contracting of an infrastructure hosting provider.  Company ultimately chose a boutique provider and secured the following favorable commercial and contractual terms:

  • Obtained transparency and confirmation of market competitive rates for mainframe systems and software acquisition
  • Negotiated locked-in pricing for additional hosting services with clear, specific, and quantifiable costs for increases to core components of infrastructure over term
  • Achieved agreement on market competitive service levels with highly competitive rights to modify within term
  • Validated cost of implementation by securing complete transparency to roles and rates for infrastructure transition and set-up services