A F100, $70B Retailer uncovers over $6M in annual support fees paid to Oracle that were not leveraged

An Oracle Case Study


Client Profile

$70B Retailer with Over 300K Employees

Client Situation

  • CompanywastakinganinitiativetoevaluatewhethertorenewitsULAormovetoa component-based model after the current ULA expired
  • HadmultipleOracleproducttypesacrossdatabaseproductsandapplications,withsome products licensed under the ULA and others licensed under a component-based model
  • Sought to gain insight into the competitiveness of its Oracle commercial construct and potential audit exposure
  • Limited knowledge of market competitive pricing and commercial arrangements

Services & Results

UpperEdge developed a mark-to-market assessment of historical and current discounting and commercial terms:

  • Completed a utilization assessment which uncovered over $6M in annual support fees paid to Oracle that were not leveraged
  • Performed compliance assessment with potential exposure using multiplexing and virtualization
  • Exposed an audit risk of over $2.5M in license and back support fees associated with over deployed licenses that exceeded license entitlements