Client Profile

Canadian Global Frozen Food Company

Business Issue

• Current Office 365 F3 user volume was increasing dramatically due to company initiative to provide more employees with digital technology
• After a thorough evaluation, was seriously considering moving to Microsoft’s all-in cloud bundle, Microsoft 365 E5, at upcoming renewal
• Company needed to ensure additional investment in Microsoft was optimized and go-forward relationship was properly structured to mitigate downstream cost exposure

Services and Results

UpperEdge provided company with insights on Microsoft’s market objectives and built an actionable negotiation strategy to ensure a best-in-class outcome, while also improving their overall relationship with Microsoft:

• Assisted in determining current product utilization and value measurements
• Ensured a proper evaluation of all net-new product options was completed, including editions of Microsoft 365
• Attained meaningful investments from Microsoft to ensure successful and timely Microsoft 365 E5 adoption
• Obtained highly competitive long-term price protections across all cloud subscriptions
• Achieved best-in-class discounting resulting in $3M in savings