IT Sourcing & Cost Optimization


We engage with our clients on various IT sourcing and cost reduction initiatives that are intended to increase the value realized from suppliers. UpperEdge leverages the experience base of its practitioners, its market and supplier intelligence, and proven processes to complement our clients through their most critical IT sourcing and cost optimization initiatives:

SAP Commercial Advisory Services

Cultivating an SAP relationship can be complex, from managing transformational programs and expanding into SAP cloud solutions, to conducting software and services contract negotiations, and assessing and mitigating compliance risk.

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Oracle Commercial Advisory Services

Most organizations have Oracle products within their IT landscape, whether those are ERP or Oracle-acquired applications like Peoplesoft, JDE, Siebel, etc. Oracle is aggressive in conducting software audits and exerting sales pressure in an effort to move customers toward cloud agreements.  We empower these companies by identifying their audit financial risk exposure, identifying the likelihood of being audited by Oracle, as well as providing detailed and precise best-in-class negotiation advice.

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Microsoft Commercial Advisory Services

Whether you have an upcoming Microsoft licensing renewal or are looking to make a new purchase, we empower you to achieve best-in-class pricing, terms, and go-forward relationship.  All UpperEdge clients benefit from deeply discounted upfront pricing, downstream price protections, and license flexibility.

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Salesforce Commercial Advisory Services

Salesforce has an overwhelming amount of negotiation leverage. We put the power back in your hands and will provide you with the tools and information you need to improve your go-foward relationship with Salesforce.

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ServiceNow Commercial Advisory Services

ServiceNow is in the midst of shifting from an IT Helpdesk vendor to a more strategic partner that enables digital transformation. Current and potential customers must prepare for aggressive sales tactics and more challenging negotiations. Our customer-tailored playbooks for working with ServiceNow will enable you to navigate these changes and maximize the value of your ServiceNow relationship.

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Workday Commercial Advisory Services

Due to the unique way that Workday bundles and prices its products, it can be a challenge to understand how competitive your deal really is. We empower you with the tools and data to gain greater transparency and predictability in your Workday agreement.

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Supplier Contract Negotiations

Every company has unique relationships with their IT suppliers. Ensuring your business objectives are 100% aligned with your supplier specific motivators and needs is a significant contributor to an effective business negotiation and a positive long-term relationship. When it comes to key supplier relationships, “what good looks like” is a moving target and should continuously be refreshed on so companies make the most of their key supplier relationships.

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We had a great experience and enjoyed working with UpperEdge!  What really stood out to our team was UpperEdge’s industry expertise, subject matter expertise, and team responsiveness. UpperEdge was great and we are extremely satisfied with the work they provided.

Director, Enterprise Applications – Consumer Electronics Company

Software Audit Resolution

Effective management of your key enterprise application supplier relationships is critical to ensuring company business objectives are not negatively impacted and your company forced to respond to a software audit in a reactionary manner. UpperEdge brings a fact-based playbook for proactively assessing and mitigating the potential impact of enterprise application audits.

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Cost Optimization Initiatives

UpperEdge partners with IT organizations to assess their enterprise application and labor category spend efficiency for the purpose of optimizing overall spend. Unchecked, application operating expense and labor spend can get out of control and place your company out-of-range relative to your peers. UpperEdge leverages its proprietary tools, precise market data, team experience, and proven methodology to identify and execute on the most impactful levers for optimizing your IT spend.

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