Adam Mansfield

Adam Mansfield has been at UpperEdge since its inception and is member of UpperEdge’s Executive Leadership Team.  Adam also leads the firm’s Commercial Advisory Practices focused on Microsoft, Salesforce, ServiceNow, and AI vendors such as OpenAI and Anthropic.

He helps shape the firm’s strategic direction and oversees a team of analysts and advisors guiding global enterprises through their most complex SaaS, software, cloud and AI negotiations. Adam is also a practitioner as he advises C-suite, IT, procurement, and business leaders during negotiation preparation and execution workstreams ensuring effective leverage is created and optimal deals are put in place.

Drawing on deep expertise in vendor strategy, SaaS and AI licensing, and commercial constructs, Adam and the teams he leads help organizations align their vendor relationships with long-term business objectives while controlling cost, reducing commercial risk, and securing the flexibility and price protection needed to support future growth.

With more than 18 years of experience advising Fortune 500 companies on SaaS, cloud, software, AI, implementation, and outsourcing agreements, Adam is also recognized as a leading voice and industry expert when it comes to enterprise SaaS, software and AI vendor negotiation strategies and the complex licensing models. He is frequently quoted in outlets such as CNBC, The Information, CIO.com, TechTarget, and Computerworld, and regularly hosts UpperEdge’s Insights for IT Negotiations podcast. He has also been a featured guest on external podcasts, including the AI in Business Podcast, and has the pleasure of speaking at numerous procurement industry events.

Previously, Adam was a Director in AMR Research’s Contract Negotiation and Benchmarking Service and a contract negotiator at SkillSoft. He holds a B.A. in political science, with a minor in business administration from the University of New Hampshire and a JD/MBA from Suffolk University.