Adam Mansfield

Not all cloud vendors are created equally or even alike, but when it comes to the topic of what they want from their customer base,...

This week, I take a look at and provide my perspective on Salesforce’s recent acquisition of field service management software vendor ClickSoftware.  I also provide...

On July 30th, Microsoft announced that Skype for Business Online will be retired on July 31, 2021 and all new Office 365 customers will be...

This week, I take a look at Salesforce’s removal of their standard renewal price protection from their Master Subscription Agreement and what it means for...

ServiceNow and Microsoft announced a strengthening of the partnership they established last October with the ultimate goal per their July 9th press release, “to accelerate...

As you prepare for any negotiation, it is important to first assess and understand the goals and objectives of the party sitting across the table...

This week, I take a closer look at Slack Technologies Inc.’s (Slack) going public and their recently reported earnings as well as what cloud vendors...

A few days after Google announced they were buying data analytics vendor Looker for $2.6B to further enhance the Google Cloud business, Salesforce swooped in...

This week, I take a closer look at the recent Google Cloud outage that was felt by many and just how concerned current and potential...

This week, I take a closer look at Salesforce’s new “Consultants on AppExchange” and the deeper insights customers can now gain when trying to find...