Adam Mansfield

Are you considering becoming a new ServiceNow customer or do you have a ServiceNow renewal coming up?  Beyond just getting the best ServiceNow pricing and...

Cloud solutions have become popular in enterprises over the last several years largely due to the promised ability to: Cut costs Reduce implementation timelines Eliminate...

Negotiating the Price of Salesforce Shield is an Overlooked Way to Reduce Your Salesforce Spend If you’re a Salesforce customer, you’ve likely seen first-hand how...

Is Microsoft’s product bundling grounds for antitrust scrutiny?  If you were to ask Slack, they would say it is.  Of course, Slack is also a...

Google Cloud kicked off its 9-week digital event, “Google Cloud Next ’20: On Air”, on July 14th with a keynote that heavily focused on providing...

Many companies have had long-standing relationships with their cloud vendors, and their experiences garner lessons to be learned. Regardless of how long they have been...

Procurement departments often seek out “best practices” to help them achieve the most favorable outcome from their cloud renewal negotiations. Too often these good intentions...

Like all cloud vendors, Salesforce’s ultimate goal is to grow each customer’s annual run rate by increasing user counts and expanding product adoption.  Salesforce is...

ServiceNow CEO Bill McDermott said last week that $7.4 trillion will be invested in digital transformation over the next three years. The main driver?  Dealing...

Enterprise executives know that employees are most productive when they have the right tools and more importantly, know how to use those tools.  When employees...