- Adam Mansfield
- Reading Time: 3 minutes
Adam Mansfield
- Adam Mansfield
- Reading Time: 4 minutes
On September 3, 2026, Salesforce announced three new edition tiers: Core, Advanced, and Max. Salesforce also recently removed the “Agentforce”…
- Categories: Salesforce
- Adam Mansfield
- Reading Time: 3 minutes
If you're evaluating a new SaaS product or considering an upgrade in-term or have a renewal coming up, your team…
- Categories: Contract Negotiations
- Adam Mansfield
- Reading Time: 4 minutes
Here's what you need to know about negotiating Salesforce Agentforce consumption-based pricing to avoid the cost overruns and locked-in deals…
- Categories: Salesforce
Salesforce made a significant announcement about its AI agentic offerings: a move to outcome-based licensing. While this certainly feels like…
- Categories: Salesforce
- Adam Mansfield
- Reading Time: 3 minutes
As of June 1, 2026, GitHub Copilot no longer operates on a straightforward per-user-per-month subscription license. Microsoft has shifted to…
- Categories: Artificial Intelligence, Microsoft
- Adam Mansfield
- Reading Time: 4 minutes
There’s a noticeable shift happening across enterprise SaaS relationships. Customers working with vendors like Microsoft, Salesforce, and ServiceNow are increasingly…
- Categories: Cloud, IT Sourcing, Risk Management
ServiceNow has announced that its entire product portfolio will now be AI-enabled by default. No add-ons. No separate purchases. No…
- Categories: ServiceNow
- Adam Mansfield
- Reading Time: 3 minutes
ServiceNow has been very clear about what it needs from customers in 2026. The real question is whether customers fully…
- Categories: ServiceNow
- Adam Mansfield
- Reading Time: 3 minutes
ServiceNow’s Q4 fiscal 2025 earnings were strong by any traditional measure: • Subscription revenue grew 21% year over year • …
- Categories: ServiceNow