Adam Mansfield

Enterprise executives know that employees are most productive when they have the right tools and more importantly, know how to use those tools.  When employees...

Microsoft recently announced that they are going to be hitting their enterprise customers with price increases to some Office 365 and Microsoft 365 product suites....

Salesforce recently announced Salesforce+, a groundbreaking extension of the Salesforce brand and overall marketing strategy.  As an on-demand video streaming platform meant to run as...

Amazon Web Services (AWS) has reportedly discussed forming an alliance with Dropbox, Slack, Smartsheet, and others to create a bundle of cloud solutions (i.e., AWS...

Knowing what vendors will say “no” to can be a powerful tool in your negotiation arsenal When a company properly prepares for successful cloud negotiations,...

In nearly all of the Microsoft engagements where we have advised over the years, there has been some level of underutilization.  It comes in many...

On April 12th, Microsoft announced the $19.7B acquisition of Nuance Communications, a provider of artificial intelligence (AI) and speech recognition software.  This is the second...

ServiceNow CEO, Bill McDermott, recently stated, “We want to be the most innovative, the fastest-moving, most resilient enterprise performer for our customers on the planet.”...

Salesforce’s full year FY21 results showed that Salesforce blew past its $20B target.  They also raised FY22 revenue guidance (to between $25.65B – $25.75B) and...

It is impossible for enterprises to not use the cloud.  Failing to find new ways to lean heavier on cloud solutions to drive expected business...

The Microsoft 365 all-in cloud bundle has become a household word at most enterprises.  For those where it is not, it is most likely only...

Are you considering becoming a new ServiceNow customer or do you have a ServiceNow renewal coming up?  Beyond just getting the best ServiceNow pricing and...

Cloud solutions have become popular in enterprises over the last several years largely due to the promised ability to: Cut costs Reduce implementation timelines Eliminate...

Negotiating the Price of Salesforce Shield is an Overlooked Way to Reduce Your Salesforce Spend If you’re a Salesforce customer, you’ve likely seen first-hand how...

Is Microsoft’s product bundling grounds for antitrust scrutiny?  If you were to ask Slack, they would say it is.  Of course, Slack is also a...

Google Cloud kicked off its 9-week digital event, “Google Cloud Next ’20: On Air”, on July 14th with a keynote that heavily focused on providing...

Many companies have had long-standing relationships with their cloud vendors, and their experiences garner lessons to be learned. Regardless of how long they have been...

Procurement departments often seek out “best practices” to help them achieve the most favorable outcome from their cloud renewal negotiations. Too often these good intentions...

Updated on February 23, 2021 Like all cloud vendors, Salesforce’s ultimate goal is to grow each customer’s annual run rate by increasing user counts and...

ServiceNow CEO Bill McDermott said last week that $7.4 trillion will be invested in digital transformation over the next three years. The main driver?  Dealing...