- Adam Mansfield
- Reading Time: 3 minutes
Salesforce recently rolled out a major update to how it prices Agentforce, its AI offering, and it’s a meaningful shift…
- Categories: Salesforce
Adam Mansfield
- Adam Mansfield
- Reading Time: 6 minutes
If you own and are responsible for your company’s ServiceNow relationship, make purchasing decisions, are tasked with negotiating ServiceNow renewals,…
- Categories: ServiceNow
- Adam Mansfield
- Reading Time: 4 minutes
The SaaS landscape is undergoing a significant transformation as leading SaaS vendors, like Salesforce and ServiceNow, pivot from traditional per-user,…
- Categories: Artificial Intelligence, Contract Negotiations, Salesforce, ServiceNow
- Adam Mansfield
- Reading Time: 4 minutes
- Adam Mansfield
- Reading Time: 5 minutes
One thing was abundantly clear after attending Dreamforce and listening to Salesforce’s recent earnings call: all Salesforce customers need to…
- Categories: Salesforce
During Knowledge 2024, ServiceNow and Microsoft executives announced an integration between ServiceNow’s Now Assist and Microsoft’s Copilot for Microsoft 365…
- Categories: Microsoft, ServiceNow
- Adam Mansfield
- Reading Time: 6 minutes
- Adam Mansfield
- Reading Time: 7 minutes
At the end of February 2024, Salesforce announced the “public Beta availability” of Einstein Copilot, a new customizable, conversational, and…
- Categories: Salesforce
