GitHub Copilot Licensing Has Changed: What Enterprise Buyers Need to Know

June 24, 2026
Adam Mansfield
Reading Time: 3 minutes

As of June 1, 2026, GitHub Copilot no longer operates on a straightforward per-user-per-month subscription license. Microsoft has shifted to…

Categories: Artificial Intelligence, Microsoft

Enterprise SaaS Account Team Turnover Is Increasing: Here’s Why It Matters

May 5, 2026
Adam Mansfield
Reading Time: 4 minutes

There’s a noticeable shift happening across enterprise SaaS relationships. Customers working with vendors like Microsoft, Salesforce, and ServiceNow are increasingly…

Categories: Cloud, IT Sourcing, Risk Management

ServiceNow’s AI-Enabled Portfolio and New Product Packaging: What Customers Should Challenge Before They Commit

April 21, 2026
Adam Mansfield
Reading Time: 3 minutes

ServiceNow has announced that its entire product portfolio will now be AI-enabled by default. No add-ons. No separate purchases. No…

Categories: ServiceNow

If ServiceNow Is on Your Roadmap in 2026, Your Negotiation Strategy Cannot Wait

March 3, 2026
Adam Mansfield
Reading Time: 3 minutes

ServiceNow has been very clear about what it needs from customers in 2026. The real question is whether customers fully…

Categories: ServiceNow

What ServiceNow Customers Can Expect in 2026: A Push for More

February 5, 2026
Adam Mansfield
Reading Time: 3 minutes

ServiceNow’s Q4 fiscal 2025 earnings were strong by any traditional measure: • Subscription revenue grew 21% year over year • …

Categories: ServiceNow

What Microsoft Customers Want From Microsoft in 2026: Stop Pushing and Start Proving Value

January 29, 2026
Adam Mansfield
Reading Time: 3 minutes

Microsoft is heading into 2026 with a massive footprint in the enterprise industry. But with that dominance comes a growing…

Categories: Microsoft

How Salesforce Can Accelerate Growth in 2026: Start by Easing Up and Listening

January 28, 2026
Adam Mansfield
Reading Time: 2 minutes

Salesforce is heading into 2026 under familiar pressure: growth has slowed to the single digits, investors want acceleration, and customers…

Categories: Salesforce

ServiceNow Impact: The Hidden Costs No One Is Talking About and How to Negotiate Them Down

December 16, 2025
Adam Mansfield
Reading Time: 3 minutes

As companies across the U.S. and globally head into year-end renewal season, ServiceNow customers are encountering a familiar but increasingly…

Categories: ServiceNow

A Hidden Renewal Clause That Could Quietly Inflate Your SaaS Costs

October 21, 2025
Adam Mansfield
Reading Time: 3 minutes

A new trend is surfacing in SaaS contracts that could have a major impact on your renewal pricing if you’re…

Categories: Contract Negotiations

SaaS Price Increases: What If Vendors Only Charged More When You Got More?

September 4, 2025
Adam Mansfield
Reading Time: 3 minutes

Price increases are one of the most common and frustrating challenges enterprises face when managing their cloud software portfolio and…

Categories: Cloud, Microsoft, Salesforce, ServiceNow, Uncategorized

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Adam Mansfield

GitHub Copilot Licensing Has Changed: What Enterprise Buyers Need to Know

Enterprise SaaS Account Team Turnover Is Increasing: Here’s Why It Matters

ServiceNow’s AI-Enabled Portfolio and New Product Packaging: What Customers Should Challenge Before They Commit

If ServiceNow Is on Your Roadmap in 2026, Your Negotiation Strategy Cannot Wait

What ServiceNow Customers Can Expect in 2026: A Push for More

What Microsoft Customers Want From Microsoft in 2026: Stop Pushing and Start Proving Value

How Salesforce Can Accelerate Growth in 2026: Start by Easing Up and Listening

ServiceNow Impact: The Hidden Costs No One Is Talking About and How to Negotiate Them Down

A Hidden Renewal Clause That Could Quietly Inflate Your SaaS Costs

SaaS Price Increases: What If Vendors Only Charged More When You Got More?

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