The Two Things Customers Want from Cloud Vendors
Cloud vendors could go a long way toward building trust with their customers and differentiating themselves in the market with two key changes in their...
Read MoreWhat’s Behind Microsoft’s New Consumer Cloud and Rebranded Office 365 Products
Microsoft’s recent announcements will impact consumers, small businesses and enterprise customers. In 2016, Microsoft rebranded it’s Enterprise Cloud Suite (ECS) and introduced it as the...
Read MoreAre Your Cloud Subscription Prices Really Protected?
Far too often I find myself in conversations with cloud customers that are living with a false sense of security, thinking they have future price...
Read MoreServiceNow Starts off 2020 in the Fast Lane
I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would come this early in the...
Read MoreWhy 2020 Will Be an Even Better Year for Microsoft than 2019
Microsoft had a strong 2019 and based on recent conversations I have had with enterprise customers, there is no reason to think things are going...
Read MoreWhat’s Behind Microsoft’s Latest Moves?
Embracing Linux In a recent Microsoft blog aimed at the open source community at work, the company announced that Teams is now available for Linux...
Read MorePost-Dreamforce Checklist: How to Turn Your Experience into Value
With Dreamforce 2019 just days away, you hopefully already have a plan in place for maximizing your time in San Francisco. But even if you...
Read MoreInside Microsoft and Google Cloud’s Battle for the Enterprise (Whitepaper Excerpt)
While Microsoft has had a comfortable position in large enterprises for years as the only truly viable productivity suite option, Google Cloud’s G Suite has...
Read MoreHEAD IN THE CLOUDS: Facebook’s Portal & Workplace and Zendesk’s New Products to Grab More Enterprises
This week, I take a look at Facebook’s use of Portal to try to get more enterprises to adopt Workplace and Zendesk’s recent product announcements...
Read MoreHEAD IN THE CLOUDS: Zendesk Wants More Enterprise Customers and Google Cloud Restructures Sales Organization
This week, I take a look at what Zendesk is doing to grab more enterprises and Google Cloud’s recent sales restructuring, putting channel partners under...
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