- Adam Mansfield
- Reading Time: 5 minutes
Earlier this year, ServiceNow announced its latest offering, ServiceNow Impact. Offered as a multi-tiered, add-on product to your ServiceNow portfolio,…
- Categories: ServiceNow
Adam Mansfield
- Adam Mansfield
- Reading Time: 7 minutes
- Adam Mansfield
- Reading Time: 5 minutes
Transitioning to the cloud and undergoing cloud transformations have become commonplace for enterprise customers. As such, it is hard to…
- Categories: Cloud, Contract Negotiations
- Adam Mansfield
- Reading Time: 6 minutes
- Adam Mansfield
- Reading Time: 4 minutes
- Adam Mansfield
- Reading Time: 3 minutes
Salesforce acquired Slack back in July of 2021 with the goal of helping customers become more connected, more productive, and more…
- Categories: Salesforce, Slack
- Adam Mansfield
- Reading Time: 3 minutes
When looking to structure an IT outsourcing relationship with a chosen provider and seeing the issues that come up throughout…
- Categories: Contract Negotiations, IT Sourcing
- Adam Mansfield
- Reading Time: 5 minutes
A service level agreement (SLA) is an agreement between a cloud service provider and an organization that guarantees a minimum…
- Adam Mansfield
- Reading Time: 4 minutes
