Cloud

It’s no secret that preparation is key to successful contract negotiations, but SaaS renewals come with their own set of challenges. What are you doing...

An unbiased HRIS comparison of SuccessFactors and Workday that reviews commercial flexibility and overall approach to relationship. Business leaders who fully recognize the importance of...

Many companies have had long-standing relationships with their cloud vendors, and their experiences garner lessons to be learned. Regardless of how long they have been...

Procurement departments often seek out “best practices” to help them achieve the most favorable outcome from their cloud renewal negotiations. Too often these good intentions...

Cloud vendors could go a long way toward building trust with their customers and differentiating themselves in the market with two key changes in their...

Far too often I find myself in conversations with cloud customers that are living with a false sense of security, thinking they have future price...

Not all cloud vendors are created equal or even alike, but when it comes to the topic of what they want from their customer base,...

This week, I take a closer look at Slack Technologies Inc.’s (Slack) going public and their recently reported earnings as well as what cloud vendors...

This week, I take a closer look at Salesforce’s new “Consultants on AppExchange” and the deeper insights customers can now gain when trying to find...

This week’s issue discusses Microsoft’s up-selling practices and the often-found and detrimental inconsistent messaging enterprises communicate to their cloud vendors during cloud negotiations. Microsoft Executive...