Salesforce Customers – Where are Your Subscription Fees Going?
Salesforce’s full year FY21 results showed that Salesforce blew past its $20B target. They also raised FY22 revenue guidance (to between $25.65B – $25.75B) and...
Read MoreThe Salesforce Acquisition of Tableau: Customer Impact One Year Later
Before Salesforce’s stunning acquisition of Slack for $27.7B just a few weeks ago, its most significant acquisition was that of Tableau for $15.7B in 2019...
Read MoreWhat Makes Salesforce Commerce Cloud Negotiations Different
Ecommerce, the buying and selling of goods or services online has long been increasing in prevalence. But COVID, the global pandemic that severely limited in-person...
Read MoreSalesforce Shield: The Security Add-on with Significant Cost Implications
Negotiating the Price of Salesforce Shield is an Overlooked Way to Reduce Your Salesforce Spend If you’re a Salesforce customer, you’ve likely seen first-hand how...
Read MoreHow to Prepare for Your Salesforce Renewal Negotiation
Updated on February 23, 2021 Like all cloud vendors, Salesforce’s ultimate goal is to grow each customer’s annual run rate by increasing user counts and...
Read MoreThe Escalating Costs Buried in Your Salesforce Agreement
Are you a customer of Salesforce Support (such as Premier Success), Production/Development environments (such as Sandbox) or Security solutions (such as Shield)? If you’re feeling...
Read MorePost-Dreamforce Checklist: How to Turn Your Experience into Value
With Dreamforce 2019 just days away, you hopefully already have a plan in place for maximizing your time in San Francisco. But even if you...
Read MoreHEAD IN THE CLOUDS: Why Salesforce Had a Strong Q2 and How Google Cloud Plans to Make G Suite Sticky
This week, I provide my perspective on Salesforce’s recent Q2 FY20 earnings report and what enterprise customers need to pay attention to. I also provide...
Read MoreHEAD IN THE CLOUDS: Salesforce Snags ClickSoftware and Microsoft Pushes O365
This week, I take a look at and provide my perspective on Salesforce’s recent acquisition of field service management software vendor ClickSoftware. I also provide...
Read MoreHEAD IN THE CLOUDS: Salesforce Weakens Price Protections and Google Cloud Ramps Hiring
This week, I take a look at Salesforce’s removal of their standard renewal price protection from their Master Subscription Agreement and what it means for...
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