HEAD IN THE CLOUDS: Week 7
It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the cloud vendors responsible for it....
Read MoreHEAD IN THE CLOUDS: Week 6
It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the cloud vendors responsible for it....
Read MoreServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes
If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool. But over the last several...
Read MoreSaaS Cloud Subscriptions: When “On-Demand” Really Isn’t
Large legacy on-premise enterprise software vendors like SAP, Oracle and Microsoft continue to push their “on-demand” SaaS cloud products on and into their customer base....
Read MoreServiceNow Q1 2018: Winning the Upsell
Last week ServiceNow released their earnings for the first quarter of 2018, ending on March 31st. Looking at the numbers at face value certainly paints...
Read MoreServiceNow FY 17 Q4 Earnings - Key Takeaways
ServiceNow announced the results of its 2017 fiscal year earnings last night. Although they missed their revenue guidance by ~$3M, they had very strong financial...
Read MoreHow Expensive is the Air in Your IT Contract?
Negotiations and contracts with large IT providers can be intimidating and downright confusing. There are some major concerns that plague large enterprise customers after the...
Read MoreServiceNow is No Longer Just a Tool for IT – Why this Matters
Since ServiceNow’s inception back in 2004, it has been known — right or wrong — as an IT helpdesk vendor. It was perceived as a...
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