ServiceNow

ServiceNow and Microsoft announced a strengthening of the partnership they established last October with the ultimate goal per their July 9th press release, “to accelerate...

As you prepare for any negotiation, it is important to first assess and understand the goals and objectives of the party sitting across the table...

It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the cloud vendors responsible for it....

It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the cloud vendors responsible for it....

If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool. But over the last several...

Large legacy on-premise enterprise software vendors like SAP, Oracle and Microsoft continue to push their “on-demand” SaaS cloud products on and into their customer base....

Last week ServiceNow released their earnings for the first quarter of 2018, ending on March 31st.  Looking at the numbers at face value certainly paints...

ServiceNow announced the results of its 2017 fiscal year earnings last night. Although they missed their revenue guidance by ~$3M, they had very strong financial...

Negotiations and contracts with large IT providers can be intimidating and downright confusing. There are some major concerns that plague large enterprise customers after the...

Since ServiceNow’s inception back in 2004, it has been known — right or wrong — as an IT helpdesk vendor. It was perceived as a...