ServiceNow

Leading up to the second half of 2021, ServiceNow set markers, targets, and had given a lens into how they plan to achieve their lofty...

Cloud vendors are continually working to improve their products in order to make them more valuable to their customers and prospects.  These “upgrades” (as the...

ServiceNow CEO, Bill McDermott, recently stated, “We want to be the most innovative, the fastest-moving, most resilient enterprise performer for our customers on the planet.”...

Are you considering becoming a new ServiceNow customer or do you have a ServiceNow renewal coming up?  Beyond just getting the best ServiceNow pricing and...

ServiceNow CEO Bill McDermott said last week that $7.4 trillion will be invested in digital transformation over the next three years. The main driver?  Dealing...

I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would come this early in the...

As we have written before, ServiceNow is evolving quickly and is not the same company that it once was.  It is becoming a cloud giant...

ServiceNow and Microsoft announced a strengthening of the partnership they established last October with the ultimate goal per their July 9th press release, “to accelerate...

As you prepare for any negotiation, it is important to first assess and understand the goals and objectives of the party sitting across the table...

It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the cloud vendors responsible for it....

It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the cloud vendors responsible for it....

If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool. But over the last several...

Large legacy on-premise enterprise software vendors like SAP, Oracle and Microsoft continue to push their “on-demand” SaaS cloud products on and into their customer base....

Last week ServiceNow released their earnings for the first quarter of 2018, ending on March 31st.  Looking at the numbers at face value certainly paints...

ServiceNow announced the results of its 2017 fiscal year earnings last night. Although they missed their revenue guidance by ~$3M, they had very strong financial...

Negotiations and contracts with large IT providers can be intimidating and downright confusing. There are some major concerns that plague large enterprise customers after the...

Since ServiceNow’s inception back in 2004, it has been known — right or wrong — as an IT helpdesk vendor. It was perceived as a...