IBM, TCS and Accenture Offer Compelling Cases to Combine AMS and IMS Support
Cost optimization is a doctrine that IT organizations have continuously lived by, but it has taken on a higher degree of urgency given the current...
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IT Service Providers Like TCS and Infosys Think “AI” Means Added Income
It’s no secret that Application and Infrastructure Management and Support (AMS and IMS) service providers have latched onto artificial intelligence (AI). Most have attempted to...
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5 Steps to Assess Offshore Support Risk (and 5 Steps to Address Critical Needs)
To ensure continuity of critical operations, all businesses should take these practical steps to engage, assess, and partner with offshore service providers. Companies all over...
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