The Four Objectives All IT Deals Must Manage
Since no IT deal is created equal, there is no single metric that could be used to effectively evaluate the competitiveness of your deal or...
Read More5 Costly Mistakes in Infrastructure Outsourcing
Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider....
Read MoreIBM, TCS and Accenture Offer Compelling Cases to Combine AMS and IMS Support
Cost optimization is a doctrine that IT organizations have continuously lived by, but it has taken on a higher degree of urgency given the current...
Read MoreIT Service Providers Like TCS and Infosys Think “AI” Means Added Income
It’s no secret that Application and Infrastructure Management and Support (AMS and IMS) service providers have latched onto artificial intelligence (AI). Most have attempted to...
Read More5 Steps to Assess Offshore Support Risk (and 5 Steps to Address Critical Needs)
To ensure continuity of critical operations, all businesses should take these practical steps to engage, assess, and partner with offshore service providers. Companies all over...
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