Greg Hall

Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services, the responses you receive can...

While selecting the right SAP solution for your company is an important decision, deciding who to partner with for the implementation should carry just as...

As we enter a new year and companies look for ways to improve their processes, there is no better time to review your templates and...

The current administration crackdowns on H-1B and L-1 visas for technology workers in foreign countries has been going on for months now.  President Trump’s ‘Hire...

As the new year ushers in and you look for ways to improve the value you provide to your organization, we’ve compiled a list of...

Resolution #1: Limit the service level agreements (SLAs) you manage and track to those that you can align with business-impacting events.  Too often the impulse...

How a Fortune 500 company saved millions using this win-win negotiation tactic When it comes to renewing IT contracts, cost optimization is typically top of...

5 Key Strategies to Drive Reductions in OPEX Over 80% of all maintenance renewals are based on the calendar year.  The window for companies to...

It’s inevitable.  Every year new targets are set to reduce OPEX (OPerational EXpenses). Whether you’re the one responsible for setting the targets or accountable for...