Greg Hall

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals:  Solid Metrics You Can Operationalize, we...

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals:  Solid Metrics You Can Operationalize, we...

How CIO’s can ensure they maintain control of their sole source negotiations The SI engagement playbook Make no mistake, your SI’s plan to secure a...

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.  If you missed Part 1...

Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services, the responses you receive can...

While selecting the right SAP solution for your company is an important decision, deciding who to partner with for the implementation should carry just as...

As we enter a new year and companies look for ways to improve their processes, there is no better time to review your templates and...

The current administration crackdowns on H-1B and L-1 visas for technology workers in foreign countries has been going on for months now.  President Trump’s ‘Hire...

As the new year ushers in and you look for ways to improve the value you provide to your organization, we’ve compiled a list of...

Resolution #1: Limit the service level agreements (SLAs) you manage and track to those that you can align with business-impacting events.  Too often the impulse...