Managed Infrastructure Services: Two Companies on Vastly Different Trajectories
How IBM’s NewCo split and Atos’s up-and-coming presence in North America are changing the managed infrastructure services landscape There has been a renewed demand for...
Read More5 Costly Mistakes in Infrastructure Outsourcing
Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider....
Read MoreIBM Divestiture: Who Does it Really Impact?
IBM just announced it will spin off its managed infrastructure unit to double down on CEO Arvind Krishna’s strategy of transforming IBM. While the market...
Read MoreHow 25,000 Accenture Layoffs Will Impact Customers
The pandemic has prompted businesses to hit the brakes on their large transformation projects, seek ways to reduce project costs, or even in some cases,...
Read MoreIBM, TCS and Accenture Offer Compelling Cases to Combine AMS and IMS Support
Cost optimization is a doctrine that IT organizations have continuously lived by, but it has taken on a higher degree of urgency given the current...
Read MoreIT Service Providers Like TCS and Infosys Think “AI” Means Added Income
It’s no secret that Application and Infrastructure Management and Support (AMS and IMS) service providers have latched onto artificial intelligence (AI). Most have attempted to...
Read More5 Steps to Assess Offshore Support Risk (and 5 Steps to Address Critical Needs)
To ensure continuity of critical operations, all businesses should take these practical steps to engage, assess, and partner with offshore service providers. Companies all over...
Read MoreBear Market IT Services Sourcing Strategies: 4 Actions You Must Take Now
There is no denying we are in uncertain and unprecedented times. As the longest bull market in modern history comes crashing to a halt and...
Read MoreBuilding Elasticity in Outsourced Managed Services
There are always risks involved with outsourcing IT services, but this is especially true when outsourcing critical managed services such as infrastructure and application management...
Read MoreCompanies are Raising the Bar for AMS Providers
How CIO’s and CTO’s are Changing the Narrative on AMS Expectations Application Management Support (AMS) providers aren’t winning or preserving AMS awards based on rate...
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