Companies are Raising the Bar for AMS Providers
How CIO’s and CTO’s are Changing the Narrative on AMS Expectations Application Management Support (AMS) providers aren’t winning or preserving AMS awards based on rate...
Read MoreHow to Establish and Maintain Control of a Fixed Price Outsourcing Agreement
Managing Change with Deadband, ARC, and RRC Metrics A best practice to address changes to your scope of outsourced services is to establish price points...
Read MoreNormalizing Your I&O RFP Proposals: Solid Application Management Metrics You Can Operationalize
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid Metrics You Can Operationalize, we...
Read MoreKeep Two Hands on the Wheel: Mitigate AMS Partner Risks
With the advent of the digital enterprise where more and more organizations are executing to their digital agenda, new technologies are being deployed across industries...
Read MoreAn ERP DIY is Just Alphabet Soup
You run your business every day and your experience qualifies you for your role. But how often do you engage outside consulting firms? Do you...
Read MoreHow to Make Your SLAs Meaningful in SaaS Cloud Subscription Agreements
SLAs, or service-level agreements, are standard within the IT outsourcing landscape. As large enterprises have outsourced more IT functions – everything from application hosting, to...
Read MoreThe Effective CIO’s Approach to Migrating SAP ECC to S/4HANA
Migrating to S/4HANA is a huge endeavor that requires the participation of both internal stakeholders and external advisors to enable a successful transition. In my...
Read MoreVow to Master Your RFPs in 2018
As we enter a new year and companies look for ways to improve their processes, there is no better time to review your templates and...
Read MoreApplying Fixed Fee Constructs on Transformation Initiatives: 4 Key Items to Negotiate
Negotiations with the likes of Accenture, Deloitte, EY, Capgemini, and PwC for strategic transformation initiatives are huge endeavors that can result in future headaches and...
Read MoreCo-op Insurance Sues IBM for Breach of Contract: Is Agile at Scale Worth the Risk?
On December 18th 2017, U.K. Insurance Co-Op Group’s CIS General Insurance Limited (CISGIL) filed a breach of contract lawsuit against IBM United Kingdom Limited. The...
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