UpperEdge

Since the very negative sentiment customers had against SAP related to Indirect and Digital Access in 2018, SAP had kept a relatively low profile tied...

While SAP had previously touted a 93% renewable maintenance base, our recent experience and SAP’s Q1 2020 earnings announcement indicate the maintenance base they had...

SAP customers have been significantly impacted by COVID-19 which has resulted in the acceleration, delay, or flat out cancellation of their strategic programs.  Not only...

You received a letter from Oracle informing you that your company has been selected for an Oracle license audit, and now you’re asking yourself—why me?!...

Over the last several years, many SAP customers have asked us, “Do you think SAP will move its 2025 date for supporting Business Suite 7?” ...

When listening to SAP’s preliminary FY 2019 results, it became obvious to me what keeps SAP’s new co-CEOs, Jennifer Morgan and Christian Klein, up at...

It’s been months since SAP offered the Digital Access Adoption Program (DAAP) to the market and many customers have been asking whether they are missing...

Qualtrics, which started as a survey company, captures experience and operational data and enables companies to understand how customers and employees are feeling to deliver...

With the first anniversary of SAP’s Digital Access Model announcement upon us, it would be fitting for SAP to provide a first anniversary gift to...

Most companies we advise have purchased SAP HANA Runtime with a limited amount of HANA Full Use (aka HANA Enterprise), often referred to as a...

With many SAP customers still contemplating when to move to S/4HANA, we are frequently asked for our predictions on how the tables may turn if...

While we heard Bill McDermott and others talk heavily about “trust” during SAP’s fiscal year-end call and Capital Markets Day, trust is one of those...

Over this past year, we have written about everything from high profile IT vendor lawsuits to ERP implementation best practices.  We always strive to create...

While some customers may have constructive criticism for SAP related to Indirect or Digital Access, it is often important to take a step back and...

As 2025 approaches, many companies are developing their S/4HANA transformation strategies through self-education, battle-scarred peers, and interactions with SAP – understanding, of course, that every...

It has been years since the introduction of SAP’s HANA database but the distinctions between SAP HANA Runtime and SAP full-use licenses are still unclear...

Negotiating new SuccessFactors deals, expansions, and renewals establish your commercial relationship with SAP and will certainly be used as a baseline for future negotiations. If...

In the past year, SAP made commercial updates to Ariba and Concur that impact transparency and may complicate your ability to obtain renewal price protections....

During SAP’s recent Capital Market’s Day, it outlined its vision for the intelligent S/4HANA enterprise comprised of the digital core, cloud lines of business, and...

Before we dive into 2018, we want to reflect on this past year, so we compiled a list of our 10 most read blogs of...