IT Sourcing

Outsourcing your infrastructure to a Managed Service Provider (MSP) has its benefits but it also comes with its own sets of risks.  Here, I will...

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals:  Solid Metrics You Can Operationalize, we...

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals:  Solid Metrics You Can Operationalize, we...

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.  If you missed Part 1...

Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services, the responses you receive can...

Over this past year, we have written about everything from high profile IT vendor lawsuits to ERP implementation best practices.  We always strive to create...

It is not hard to come across a blog or article that covers the “must haves” or “gotchas” in an IT outsourcing agreement and, for...

The sourcing and selection of your IT Services partner often spans over several months and requires significant time and effort from your cross-functional teams. Closing...

Are you confident in the long-term viability of your current cloud service provider (CSP)? Though many companies have short-term needs or a current project in mind when selecting...

Move over SAP, you are no longer alone in being sued with regards to California’s state payroll system.   While the failed implementation of the California...