IT Sourcing

There is no denying we are in uncertain and unprecedented times.  As the longest bull market in modern history comes crashing to a halt and...

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals:  Solid Metrics You Can Operationalize, we...

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals:  Solid Metrics You Can Operationalize, we...

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.  If you missed Part 1...

Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services, the responses you receive can...

Over this past year, we have written about everything from high profile IT vendor lawsuits to ERP implementation best practices.  We always strive to create...

It is not hard to come across a blog or article that covers the “must haves” or “gotchas” in an IT outsourcing agreement and, for...

The sourcing and selection of your IT Services partner often spans over several months and requires significant time and effort from your cross-functional teams. Closing...

Are you confident in the long-term viability of your current cloud service provider (CSP)? Though many companies have short-term needs or a current project in mind when selecting...

Move over SAP, you are no longer alone in being sued with regards to California’s state payroll system.   While the failed implementation of the California...

If you have purchased Oracle software before, you are most likely familiar with how Oracle has set up different silos with on-premise licensing.  These silos...

More than once in SAP’s Q1 earnings announcement, Bill McDermott said, “We want CRM.”  He made it clear that surpassing the current CRM leader, Salesforce,...

SLAs, or service-level agreements, are standard within the IT outsourcing landscape. As large enterprises have outsourced more IT functions – everything from application hosting, to...

ServiceNow announced the results of its 2017 fiscal year earnings last night. Although they missed their revenue guidance by ~$3M, they had very strong financial...

As the new year ushers in and you look for ways to improve the value you provide to your organization, we’ve compiled a list of...

Congratulations!  After an exhaustive (and probably exhausting) selection process, you’ve finally chosen the Systems Integrator (SI) who is going to lead you to the ERP...

Most of our blogs primarily focus on providing actionable advice to buy-side organizations. This blog is a departure from this approach. The focus has shifted...

Businesses face a multitude of IT partner selections, from software applications to the related services to implement and manage those applications.  Some companies will go...

Based on SAP’s Q3 2017 earnings announcement on October 19th, its CEO Bill McDermott purports to be resting easy.  But if you’re looking to do...

Does your team know exactly how many license entitlements you have purchased from Oracle?  Can you provide a log identifying precisely how many Oracle licenses...