Bear Market IT Services Sourcing Strategies: 4 Actions You Must Take Now
There is no denying we are in uncertain and unprecedented times. As the longest bull market in modern history comes crashing to a halt and...
Read MoreNormalizing Your I&O RFP Proposals: Solid Application Management Metrics You Can Operationalize
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid Metrics You Can Operationalize, we...
Read MoreNormalizing Your I&O RFP Proposals: Solid Network Metrics You Can Operationalize
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid Metrics You Can Operationalize, we...
Read MoreNormalizing Your I&O RFP Proposals: Solid Hosting Metrics You Can Operationalize
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics. If you missed Part 1...
Read MoreNormalizing Your I&O RFP Proposal: Solid Help Desk Metrics You Can Operationalize
Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services, the responses you receive can...
Read MoreTOP 12 UpperEdge Blogs from 2018
Over this past year, we have written about everything from high profile IT vendor lawsuits to ERP implementation best practices. We always strive to create...
Read MoreIT Outsourcing Agreements: 3 Details Many Negotiations Forget
It is not hard to come across a blog or article that covers the “must haves” or “gotchas” in an IT outsourcing agreement and, for...
Read MoreTactics for Overcoming IT Services Contracting Challenges
The sourcing and selection of your IT Services partner often spans over several months and requires significant time and effort from your cross-functional teams. Closing...
Read MoreThere’s an Elephant in the Room with Your Cloud Service Provider
Are you confident in the long-term viability of your current cloud service provider (CSP)? Though many companies have short-term needs or a current project in mind when selecting...
Read MoreLike Taking Candy from a Baby: Sacramento Schools Claim Workday Took Advantage of Them and File Suit
Move over SAP, you are no longer alone in being sued with regards to California’s state payroll system. While the failed implementation of the California...
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