Is ‘Bundling’ ServiceNow’s Ace in the Hole? May 11, 2020 Adam Mansfield Reading Time: 4 minutes ServiceNow CEO Bill McDermott said last week that $7.4 trillion will be invested in digital transformation over the next three… Read More Categories: ServiceNow
ServiceNow Starts off 2020 in the Fast Lane January 30, 2020 Adam Mansfield Reading Time: 4 minutes I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would… Read More Categories: ServiceNow
Lifting the Veil on ServiceNow Pricing October 1, 2019 Bearson Smith Reading Time: 4 minutes As we have written before, ServiceNow is evolving quickly and is not the same company that it once was. It… Read More Categories: ServiceNow
Inside ServiceNow and Microsoft’s Intensifying Alliance July 10, 2019 Adam Mansfield Reading Time: 3 minutes ServiceNow and Microsoft announced a strengthening of the partnership they established last October with the ultimate goal per their July… Read More Categories: Microsoft, ServiceNow
What Keeps ServiceNow Awake at Night? July 3, 2019 Adam Mansfield Reading Time: 4 minutes As you prepare for any negotiation, it is important to first assess and understand the goals and objectives of the… Read More Categories: ServiceNow
HEAD IN THE CLOUDS: ServiceNow’s Knowledge19 Agenda and Cloud SLA Concerns May 15, 2019 Adam Mansfield Reading Time: 3 minutes It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the… Read More Categories: Cloud, ServiceNow
HEAD IN THE CLOUDS: ServiceNow’s CFO Resigns and Cloud Price Protection Myths May 8, 2019 Adam Mansfield Reading Time: 3 minutes It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the… Read More Categories: Cloud, ServiceNow
ServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes January 17, 2019 Erik Bullard Reading Time: 5 minutes If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool.… Read More Categories: ServiceNow
SaaS Cloud Subscriptions: When “On-Demand” Really Isn’t June 12, 2018 Adam Mansfield Reading Time: 4 minutes Large legacy on-premise enterprise software vendors like SAP, Oracle and Microsoft continue to push their “on-demand” SaaS cloud products on… Read More Categories: Cloud, Contract Negotiations, Microsoft, Salesforce, ServiceNow, Workday
ServiceNow Q1 2018: Winning the Upsell May 2, 2018 Erik Bullard Reading Time: 3 minutes Last week ServiceNow released their earnings for the first quarter of 2018, ending on March 31st. Looking at the numbers… Read More Categories: Contract Negotiations, ServiceNow