Microsoft Unified Support: What You Need to Know About the New Enterprise Model

June 28, 2022
Erik Bullard
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Reading Time: 4 minutes

If you handle Microsoft Support for your organization, you may have contemplated moving from Premier to Unified Support or even…

Categories: Microsoft

Microsoft Security and Compliance Solutions

March 8, 2022
Erik Bullard
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Reading Time: 4 minutes

If you’ve ever had to handle Microsoft renewals or purchases for your company, I’m sure you are aware that Microsoft…

Categories: Microsoft

Using a Microsoft Reseller? Maximize the Relationship

July 6, 2021
Erik Bullard
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Reading Time: 4 minutes

For many large organizations, managing Microsoft is a multifaceted beast. In addition to handling your day-to-day Microsoft interactions, there are…

Categories: Microsoft

What Makes Salesforce Commerce Cloud Negotiations Different

December 8, 2020
Erik Bullard
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Reading Time: 3 minutes

Ecommerce, the buying and selling of goods or services online has long been increasing in prevalence. But COVID, the global…

Categories: Cloud, Contract Negotiations, Salesforce

The Escalating Costs Buried in Your Salesforce Agreement

February 26, 2020
Erik Bullard
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Reading Time: 3 minutes

Are you a customer of Salesforce Support (such as Premier Success), Production/Development environments (such as Sandbox) or Security solutions (such…

Categories: Salesforce

Why Microsoft is Killing Premier Support

August 29, 2019
Erik Bullard
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Reading Time: 3 minutes

It is an interesting time to be a Microsoft Support customer (to say the least). Many of you reading this…

Categories: Microsoft

Microsoft’s New Fees Aim to Shut Out the Competition

August 8, 2019
Erik Bullard
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Reading Time: 3 minutes

Microsoft recently announced Azure Dedicated Host which, in a nutshell, is another means to move your on-premise servers into Microsoft’s…

Categories: Microsoft

Microsoft’s Q4 FY19 Earnings Reveal a Subtle Shift in Focus

July 19, 2019
Erik Bullard
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Reading Time: 3 minutes

The results of Microsoft’s Q4 FY19 earnings were to be expected. Microsoft performed extremely well and continues to grow; they…

Categories: Microsoft

Office 2019: The New Release Microsoft Doesn’t Want You to Buy

March 11, 2019
Erik Bullard
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Reading Time: 4 minutes

Microsoft released yet another version of Office. In the past, new Office versions included more functionality and yielded higher employee…

Categories: Microsoft

ServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes

January 17, 2019
Erik Bullard
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Reading Time: 5 minutes

If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool.…

Categories: ServiceNow

Knowledge Center

Erik Bullard

Microsoft Unified Support: What You Need to Know About the New Enterprise Model

Microsoft Security and Compliance Solutions

Using a Microsoft Reseller? Maximize the Relationship

What Makes Salesforce Commerce Cloud Negotiations Different

The Escalating Costs Buried in Your Salesforce Agreement

Why Microsoft is Killing Premier Support

Microsoft’s New Fees Aim to Shut Out the Competition

Microsoft’s Q4 FY19 Earnings Reveal a Subtle Shift in Focus

Office 2019: The New Release Microsoft Doesn’t Want You to Buy

ServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes

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