Salesforce Einstein Copilot: What Customers Need to Know about the Generative AI Tool March 14, 2024 Adam Mansfield Reading Time: 7 minutes At the end of February 2024, Salesforce announced the “public Beta availability” of Einstein Copilot, a new customizable, conversational, and… Read More Categories: Salesforce
What Matters Most to Microsoft in 2024 February 15, 2024 Adam Mansfield Reading Time: 6 minutes Since the start of 2024, and probably leading up to it, Microsoft has made it abundantly clear where their focus… Read More Categories: Microsoft
ServiceNow’s GenAI Push: What Customers Need to Know About the Costly “Pro Plus” Add-On February 6, 2024 Adam Mansfield Reading Time: 6 minutes Like the other cloud software vendors on the market, ServiceNow is focusing their 2024 strategy on expanding their Generative AI… Read More Categories: ServiceNow
4 Major Updates to Copilot for Microsoft 365: What Customers Need To Know January 18, 2024 Adam Mansfield Reading Time: 4 minutes Towards the end of 2023, Microsoft announced that their latest offering, Copilot for Microsoft 365 (previously Microsoft 365 Copilot), was… Read More Categories: Microsoft
Microsoft 365 Copilot: What Enterprise Customers Need to Know November 7, 2023 Adam Mansfield Reading Time: 4 minutes Microsoft recently announced that Microsoft 365 Copilot is now available to purchase for enterprise customers. Microsoft 365 Copilot was first… Read More Categories: Microsoft
How to Prepare for Your Salesforce Negotiation October 3, 2023 Adam Mansfield Reading Time: 9 minutes Like all cloud vendors, Salesforce’s ultimate goal is to grow each customer’s annual run rate by increasing user counts and… Read More Categories: Salesforce
How to Negotiate the Best Deal with Microsoft September 12, 2023 Adam Mansfield Reading Time: 6 minutes If you have ever been the one to negotiate with Microsoft, you have most likely stayed up many nights trying… Read More Categories: Contract Negotiations, Microsoft
A Salesforce Customer’s Guide to Dreamforce August 29, 2023 Adam Mansfield Reading Time: 7 minutes If you’re a Salesforce customer, you know Dreamforce is just around the corner. After all, it seems impossible to escape… Read More Categories: Salesforce
A Guide to Salesforce Pricing and How to Reduce Costs August 15, 2023 Adam Mansfield Reading Time: 8 minutes Salesforce’s licensing cost structure is complex because Salesforce’s pricing and licensing metrics have been built to raise your costs over… Read More Categories: Salesforce
Infographic: Recent Salesforce Executive Changes July 27, 2023 Adam Mansfield Reading Time: 2 minutes Late last year, four Salesforce executives announced they were leaving Salesforce, catching the attention of investors, competitors, and customers while… Read More Categories: Salesforce