Client Profile
A $2B Global Medical Device Manufacturer That Develops, Manufactures, and Markets a Broad
Range of Products and Solutions for the Life Science Research and Clinical Diagnostics Markets
Business Issue
- Company seeking to hold IBM accountable to deliver the value they signed up for
- Sought to reduce the probability of their failure to deliver being the source of a change order
- Containment of costs with IBM
- Needed to enhance the quality of program decision making
Services & Results
- Company avoided potentially disastrous go-live
- Saved $5M associated with holding IBM accountable to delivery standards
- Lowered cost profile of 3rd deployment by 10% over quoted price of SI
