F100 Airline Company Secures a Fixed Fee in SAP HCM Transformation

An SAP Case Study


Client Profile

$41B Fortune 100 Company that Provides Air Transportation for Passengers and Cargo

Business Issue

  • Company was an existing SAP client who was implementing on-premise HR software and
    SuccessFactors as part of an overall HCM (Human Capital Management) transformation
  • Jointly developed functionality required to support flight attendants and pilots
  • Used a combination of Deloitte and SAP Professional Services for integration and
    implementation

Services & Results

UpperEdge assisted with the negotiation and recommended beneficial fee structures which resulted in the following:

  • Advised on negotiation of SuccessFactors, HANA Enterprise Cloud, and SAP Consulting
    agreements
  • Achieved $2M in savings and negotiation of a fixed fee and deliverable-based Professional
    Services agreement with SAP