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An SAP Case Study

F100 Airline Company Secures a Fixed Fee in SAP HCM Transformation

airplane on taxiway, overhead perspective

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Client Profile

$41B Fortune 100 Company that Provides Air Transportation for Passengers and Cargo

Business Issue

  • Company was an existing SAP client who was implementing on-premise HR software and
    SuccessFactors as part of an overall HCM (Human Capital Management) transformation
  • Jointly developed functionality required to support flight attendants and pilots
  • Used a combination of Deloitte and SAP Professional Services for integration and
    implementation

Services & Results

UpperEdge assisted with the negotiation and recommended beneficial fee structures which resulted in the following:

  • Advised on negotiation of SuccessFactors, HANA Enterprise Cloud, and SAP Consulting
    agreements
  • Achieved $2M in savings and negotiation of a fixed fee and deliverable-based Professional
    Services agreement with SAP

We Align Service Costs to Consumption While Ensuring Productivity Improvements Each Year of Your Term.

We take a holistic approach to your managed services needs across a multitude of commercial issues and employ a highly flexible methodology that enables us to develop a strategy that aligns with your specific requirements while ensuring transparency to cost. Whether you’re looking to renew an existing Managed Services contract for another multi-year term, going to market to replace an incumbent, looking to outsource a portion or all of your in-house support, our market intelligence can empower your decision making every step of the way.

Greg Hall
Greg Hall

Managed Services
Practice Leader

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