Overview
A $12.3 billion global leader in talent solutions faced serious budgetary concerns when presented with a dramatically higher cost estimate from Deloitte for their transformation program.
Lacking any transparency into the value proposition of these additional costs, the client quickly became trapped in a cycle of bridge letters. This further hindered their ability to hold Deloitte accountable to delivery outcomes. The client urgently needed a solution to regain control of their project, reduce costs and enable effective program decision making.
Approach
UpperEdge was engaged to help the client establish a robust framework to recast and evaluate the project’s estimate, encompassing change orders all the way through the MSOW. The team successfully streamlined the SOW negotiation process, transitioning the client from a prolonged cycle of bridge letters to a well-defined, quality Statement of Work.
Negotiated Outcome
By employing our strategic approach, UpperEdge achieved remarkable results for the client, including:
- Significant Cost Reduction: Successfully negotiated over $23 million in cost reductions for a $200 million program, delivering substantial financial savings.
- Enhanced Decision Making: Streamlined the SOW process, empowering the client to make faster, more informed executive decisions based on accurate insights.
- Improved Accountability: Established a clear framework for holding vendors accountable to delivery outcomes while mitigating program risks.
