A Practical Guide to Regaining Control and Holding Vendors Accountable in High-Stakes Transformations
Missed deadlines. Scope creep. Vendor excuses. For too many digital transformations, these become the norm—not the exception. But it doesn’t have to be this way. Without the right accountability structure, even the best-laid programs fall short. This white paper shows you how to change that.
Authored by Sam Bayaa, UpperEdge’s Project Execution Advisory Practice Leader, this guide delivers a no-nonsense framework to enforce delivery discipline, align vendor behavior with your outcomes, and protect your transformation from costly slippage and delays.
This white paper equips you with:
- A structured model for embedding vendor accountability into contracts, roles, and deliverables
- Governance frameworks and escalation paths that empower executive steering and oversight
- Practical strategies to reduce risk, increase transparency, and keep vendors aligned
- Tools to build a culture of execution across internal and vendor teams
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