Client Profile
A $200M Office Supplies Provider
Business Issue
- Company was split into 3 divisions, after being acquired by a private equity firm
- Seeking to establish its own IT Infrastructure and transition its technology and services over the next 5 years
- Had an immediate need to evaluate and select an infrastructure hosting provider to stand up infrastructure capable of supporting its AS400 applications. Post-transition, needed support for both the infrastructure and AS400 applications
Services & Results
UpperEdge supported the evaluation, selection, negotiation and contracting of an infrastructure hosting provider. Company ultimately chose a boutique provider and secured the following favorable commercial and contractual terms:
- Obtained transparency and confirmation of market competitive rates for mainframe systems and software acquisition
- Negotiated locked-in pricing for additional hosting services with clear, specific, and quantifiable costs for increases to core components of infrastructure over term
- Achieved agreement on market competitive service levels with highly competitive rights to modify within term
- Validated cost of implementation by securing complete transparency to roles and rates for infrastructure transition and set-up services
