A Salesforce Case Study

Chemicals Manufacturer Improves Pricing, Discounting, Renewal Term Price Protections and Gets the Ability to Swap Product Subscriptions as Needed

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Client Profile

$5.5B Leading Chemicals Manufacturer

Business Issue

  • Client had down-selected SFDC after a CRM evaluation and had no prior relationship
    with Salesforce
  • Needed to ensure pricing was competitive, establish a long-term strategic relationship to
    ensure price certainty, flexibility, and renewal term price protections

Services & Results

UpperEdge empowered the client through the following:

  • Provided in-depth knowledge of SFDC’s pricing, product subscriptions, and volume
    discounting structures
  • Helped develop a deeper relationship with SFDC at the senior management level
  • Through detailed analysis and customized negotiation strategy, achieved improved pricing
    and upfront discounting, as well as best-in-class renewal term price protections and the
    ability to swap product subscriptions as needed
  • Resulted in over $500K in savings

We Align Service Costs to Consumption While Ensuring Productivity Improvements Each Year of Your Term.

We take a holistic approach to your managed services needs across a multitude of commercial issues and employ a highly flexible methodology that enables us to develop a strategy that aligns with your specific requirements while ensuring transparency to cost. Whether you’re looking to renew an existing Managed Services contract for another multi-year term, going to market to replace an incumbent, looking to outsource a portion or all of your in-house support, our market intelligence can empower your decision making every step of the way.

Greg Hall
Greg Hall

Managed Services
Practice Leader

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