Healthcare Company Achieves $29M in Savings in SAP Audit

An SAP Indirect Access Case Study


Client Profile

A $2.5B medical & dental health imaging solutions company

Business Issue

  • Client received an audit request which spanned both direct and indirect usage of their SAP
    software
  • Needed analysis of exposure, mitigation strategies, and negotiation services to resolve the
    compliance matter

Services & Results

UpperEdge performed a baseline assessment, analyzed actual exposure, and designed an
engagement approach to systematically confront SAP’s claims, resulting in the following:

  • Numerous interfaces were dropped from the compliance report and user counts significantly
    reduced
  • Negotiation and execution strategy resulted in total net license compliance fees being reduced
    from $30M to $1M ($29M savings)
  • Final negotiated deal construct also included competitive release and revised audit provisions