Client Profile
A $2.5B medical & dental health imaging solutions company
Business Issue
- Client received an audit request which spanned both direct and indirect usage of their SAP
software - Needed analysis of exposure, mitigation strategies, and negotiation services to resolve the
compliance matter
Services & Results
UpperEdge performed a baseline assessment, analyzed actual exposure, and designed an
engagement approach to systematically confront SAP’s claims, resulting in the following:
- Numerous interfaces were dropped from the compliance report and user counts significantly
reduced - Negotiation and execution strategy resulted in total net license compliance fees being reduced
from $30M to $1M ($29M savings) - Final negotiated deal construct also included competitive release and revised audit provisions
