A Workday Case Study

Leading Global Energy Company Secures 14 Years of Price Protections and Best-in-Class Arrangement on Customer Success Package

power plant with generators and power lines

$2.4M

Reduced TCO over 5 years

$5.78M

Reduced TCO over 10 years

14 years

of price protections

Share this Case Study

Client Profile:

$125B Energy Company

Client Situation:

  • Company was undertaking a transformation initiative and conducting a competitive bid process to evaluate and select a long-term HCM solution partner
  • Began evaluating 6 vendors as part of the RFP and down-selected to their top 3 vendors – Workday, SuccessFactors, and Infor
  • Lacked an understanding of Workday’s business practices and negotiating strategies
  • Limited knowledge of market competitive pricing and commercial arrangements

Services & Results:

UpperEdge developed and managed the complete Workday negotiation strategy resulting in highly competitive commercial terms:

  • Reduced TCO by over $2.4M over 5 years and $5.78M over 10 years
  • Attained 14 years of price protections
  • Secured flexibility to adjustments in user quantities without invalidating price protections based on agreed-upon threshold
  • Obtained best-in-class arrangement on Workday’s Customer Success Package
  • Secured highly competitive volume discount structure allowing company to receive additional discounting when achieving higher user subscription thresholds

We Align Service Costs to Consumption While Ensuring Productivity Improvements Each Year of Your Term.

We take a holistic approach to your managed services needs across a multitude of commercial issues and employ a highly flexible methodology that enables us to develop a strategy that aligns with your specific requirements while ensuring transparency to cost. Whether you’re looking to renew an existing Managed Services contract for another multi-year term, going to market to replace an incumbent, looking to outsource a portion or all of your in-house support, our market intelligence can empower your decision making every step of the way.

Greg Hall
Greg Hall

Managed Services
Practice Leader

Insights from our expert advisors

Want a Negotiation
Expert on Your Side?

 We’re here to help. Tell us about your project and we will follow up with you shortly.