A Microsoft Case Study

Sensor Manufacturer’s Microsoft Renewal Negotiation Results in Best-in-Class Pricing & Discounting With $9M Savings Over 6 Years

production warehouse

Share this Case Study

Client Profile

$1.6B Manufacturer of Intelligent Sensor Systems

Business Issue

  • Client had a long-standing relationship with Microsoft and needed to renew its Enterprise Agreement
  • Previously implemented Office 365 and was considering expanding its Microsoft Cloud portfolio
    through adoption of Microsoft 365
  • Needed to ensure pricing and go-forward relationship was appropriate given expansion into the Cloud
  • Current Microsoft pricing was below market
  • Existing Microsoft relationship did not include appropriate downstream price protections

Services & Results

UpperEdge analyzed current pricing and commercial terms to assess competitiveness, resulting in the following:

  • Assisted client with gathering and understanding current product utilization
  • Identified client-specific negotiation levers to utilize during renewal discussions
  • Achieved best-in-class pricing and discounting across all Microsoft on-premise and Cloud products
  • Achieved long-term price protections on key strategic products
  • Resulted in a $9M savings over 6 years

We Align Service Costs to Consumption While Ensuring Productivity Improvements Each Year of Your Term.

We take a holistic approach to your managed services needs across a multitude of commercial issues and employ a highly flexible methodology that enables us to develop a strategy that aligns with your specific requirements while ensuring transparency to cost. Whether you’re looking to renew an existing Managed Services contract for another multi-year term, going to market to replace an incumbent, looking to outsource a portion or all of your in-house support, our market intelligence can empower your decision making every step of the way.

Greg Hall
Greg Hall

Managed Services
Practice Leader

Insights from our expert advisors

Want a Negotiation
Expert on Your Side?

 We’re here to help. Tell us about your project and we will follow up with you shortly.