Client Profile
$11B North American Utilities Holding Company
Business Issue
- Facing significant unplanned expenses impacting their ability to budget and execute their
Microsoft renewal on time - Evaluation of needs which included exploring new Microsoft products and solutions
- Given internal issues and budgetary constraints, client needed to delay adopting Microsoft products
and solutions that better fit their needs and needed to request a term extension
Services & Results
UpperEdge developed a strong negotiation and communication strategy to execute with Microsoft, resulting in the following:
- Extended an expiring agreement and previously negotiated pricing, affording time to
effectively budget for the adoption of new products and solutions as part of the renewal term - Provided in-depth and up-to-date knowledge of pricing, licensing, and purchasing models to
ensure their renewal product portfolio was best suited for their go-forward requirements - Established licensing structure that included flexibility to accommodate business needs
- Achieved $5.1M in savings over 5 years with best-in-class discounting and a highly
competitive future term extension option with price protections
