ServiceNow just released its Q2 FY25 earnings, and the numbers are big. Subscription revenue jumped 22.5%, Pro Plus AI bundles are gaining traction, and multi-million dollar contracts are on the rise. But behind the growth lies real pressure for customers.
In this episode, Adam Mansfield, ServiceNow Practice Leader at UpperEdge, breaks down:
- Key Q2 metrics and raised full-year guidance
- The aggressive push for Now Assist and Pro Plus
- AI-driven cost savings vs. rising customer prices
- What these trends mean for your upcoming renewal
Whether you’re negotiating a renewal or considering new modules, you need to understand how ServiceNow is evolving and how to protect your leverage.
