Jeff Lazarto, Oracle Commercial Advisory Practice leader, intros his blog Making Smarter IT Partner Selection focusing on the “3 Cs”, capabilities, cultural and commercial. Successful teams have found them helpful to have an overall evaluation structure that allows them to conceptualize the process and compartmentalize all the information received during the evaluation.
Knowledge 2025 Recap: ServiceNow’s AI and CRM Push—What Customers Really Want
Adam Mansfield
May 8, 2025
