Salesforce just announced a 6% price increase effective August 1st (20% for Slack Business+), alongside new Agentforce and Slack plans. This includes a staggering $125/user/month Agentforce add-on and an Agenforce 1 Edition for $550/user/month.
In this episode, Adam Mansfield, Salesforce Practice Leader at UpperEdge, breaks down the real strategy behind these moves and what Salesforce customers must do now to prepare before they get locked into higher costs without the right protections.
Key Takeaways:
- What’s really behind the Salesforce product (sales, service, field service and industry) and Slack price increases
- What comes with the Agentforce add-on and Agentforce 1 Edition
- What customers that are considering AgentForce need to do
- What to demand from Salesforce before committing to anything: pricing, definitions, volume discounting, protections, flexibility and more
