Insights for IT Negotiations · ServiceNow Q4 FY2024 Earnings: AI Growth, Bold Revenue Goals, and Negotiation Insights
ServiceNow just reported its Q4 FY2024 earnings, revealing strong revenue growth but falling slightly short of analysts’ expectations. AI remains a major focus, with significant growth in its ProPlus offerings and a push toward increased customer adoption of Now Assist. With ambitious revenue targets of $15 billion by 2026 and $30 billion in the future, ServiceNow is looking to expand its footprint across IT, HR, and customer service. If you’re a customer, now is the time to negotiate better value and ensure transparency in pricing and consumption models. Don’t miss this deep dive from our ServiceNow expert advisor on what it all means for you.