Salesforce just announced a major update to its AI offering, AgentForce pricing model, introducing flex credits as a new, results-based consumption model tied to “Actions” versus previous “Conversations”. In this episode, Adam Mansfield, Advisory Practice Leader at UpperEdge, breaks down the key changes and what they really mean for enterprise customers.
What you’ll learn:
- How the new “flex credits” pricing model works and how much it will cost
- The pros and cons of Salesforce’s shift from per-conversation to per-action pricing
- What you must negotiate before moving forward
- What’s coming next with AgentForce subscription models, licensing, pricing and agreements
