SAP Commercial
Advisory Services

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Navigating the Inevitable Journey to SAP RISE

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Unbiased Support for All Your SAP Sourcing and Negotiation Needs

Whether you are looking to optimize your SAP licensing agreement or negotiate a best-in-class agreement with an SAP implementation, hosting, or support provider, we have what it takes to enable your success. Empowered by a proven set of methodologies and proprietary tools, our dedicated team of SAP experts is well-positioned to support your team from development of your integrated sourcing strategy through execution of your vendor evaluation, selection, and negotiation process

Our Proven Methodology & Approach

Discovery/
Planning

We help you develop integrated sourcing strategies to ensure you have a proper foundation upon which to embark on your transformation journey.

Evaluation &
Selection

Our tools and guidance ensure you solicit comprehensive proposals that align with your expectations to better-inform your partner selection(s).

Negotiation
Preparation

To ensure you are fully aligned and prepared to enter negotiations, we facilitate the normalization of supplier proposals to ensure accurate comparisons.

Negotiation
Execution

Our negotiation experts identify talking points and assist in scripting the negotiation process so you can achieve optimal outcomes in the required timeframe.

Contract
Execution

We validate that the agreement and supporting attachments clearly reflect the negotiated commercial, financial, and project terms.

Project Execution
Advisory Services

Post contract execution support ensures service providers deliver on-time, on-budget, and with quality against your program scope.

Your Unbiased, Buy-Side Advocate From Strategy Through Execution

Software Licensing & Compliance

Secure best-in-class pricing and commercial terms in all of your SAP license agreements.

System
Implementation

Make fact-based SI decisions that mitigate risks and ensure provider accountability.

Application
Management

Gain a balanced approach for ensuring your operational priorities are met.

Infrastructure
Hosting

Confidently select the cloud provider that best fits your organization’s needs.

SAP Practice by the Numbers

$6B

Worth of Project Spend

>500

SAP Transactions

>41x

Return On Investment

SAP Software Licensing & Compliance

There are many events that require you to negotiate or reevaluate your SAP software license agreements. Whether you are undergoing a merger or acquisition, SAP ECC to S/4HANA migration, adopting SAP SaaS solutions, or negotiating an Indirect/Digital Access compliance audit, our team is well-positioned to help you achieve best-in-class pricing and commercial terms.

On-Premise

Cloud

We Have Answers

How should we manage SAP executive engagement?
Do we understand SAP’s pricing and business practices?
Is our existing agreement market competitive?
How should we address Indirect/Digital Access?
Is our S/4HANA/SAP Cloud proposal market competitive

What We Provide

Comprehensive Baseline Assessment of your existing SAP relationship
Highly customized and holistic SAP negotiation strategy
Dedicated support and tailored deliverables throughout the SAP negotiation
Certification of the market competitiveness of your SAP agreement

Our Tools

Software License Optimization Assessment Tool
Indirect/Digital Access Risk Assessment Tool
On-Premise Contract Terms and Pricing Database
Cloud Contract Terms, Pricing and Service Level Agreement (SLA) Database

"I was amazed how well UpperEdge snapped into our overall team. UpperEdge consistently brings the right people to the table with the knowledge that we need to drive the best outcomes for Trinseo."

—Rick Fabrizio
Global CIO, Trinseo LLC

SAP System Implementation

The most critical element of any transformation are the people who make up your team which will most likely be comprised of many partners, including a systems integrator. We understand that development and execution of an effective system implementation partner evaluation, selection and negotiation strategy will materially impact the outcome of your transformation.

Our team of advisors is comprised of former transformation program executives and procurement leaders that understand the journey your organization is embarking on. We assess all aspects of SAP system integrator proposals on an apples-to-apples basis, closing material gaps in scope, assumptions, and resource loading. Our toolset also provides you with a quantitative assessment of financial risk associated with each vendor proposal in comparison to each other and to the market. We provide the SAP benchmarks required to negotiate pricing, financial structures, master agreement terms and statements of work.

We Have Answers

Are we setting the right expectations for the Board of Directors?
Do we have a sourcing strategy that will support our decision process and timeline?
What is the risk profile of each implementation partner proposal?
Does our team have the capability to develop and execute our plan?
What actions must we take to mitigate our project and financial risk?

What We Provide

Sourcing, evaluation, selection, negotiation and contracting plan
System implementation RFP & estimate worksheet
Detailed proposal gap readout
Comparative analysis of your top suppliers
End-to-end commercial and contract negotiation support

Our Tools

RFP Template and Estimate Worksheet
PRIZM – Proprietary Comparative Assessment Tool
APEX Proprietary Estimate Analyzer and Risk Modeler
Supplier Intelligence Portal (SIP) Rate Analyzer
SOW Project Responsibility Matrix
Consulting Rates and Contract Terms Database

Integrated approach drives long-term predictability and flexibility in SAP ecosystem

Market benchmarks and proven negotiation strategies reduces SI fees by $21.5M and provides the highest degree of vendor accountability.

SAP Application Maintenance & Support Services

An essential part of any SAP digital transformation is the establishment of an operational and sourcing strategy that simultaneously supports the existing and newly developed environments. Organizations have an opportunity to leverage the inflection point of a digital transformation to reevaluate their Application Management and Support model. This reevaluation is typically viewed in the context of the overall digital transformation and SAP S/4HANA implementation as certain interdependencies and decisions require thoughtful consideration during the implementation phase.

We collaborate with our clients to formulate an integrated sourcing strategy and effectively execute the vendor evaluation, selection and negotiation process.

We Have Answers

Will the selected SI provide interim AMS support?
Should we leverage our existing AMS provider to support the new S/4HANA environment or go out to RFP?
Which AMS providers should we consider?
When is the optimal time to go out to RFP?
Should we issue an integrated AMS and Hosting RFP?

What We Provide

A holistic view of the market and your sourcing options
Integrated sourcing and vendor evaluation strategy
Methods and tools required to appropriately evaluate and select your solution
Comprehensive and highly customized negotiation advisory support

Our Tools

AMS Rate & Resource Unit Pricing Database
AMS Productivity Assessment Tool
AMS Service Level Agreement Database
AMS Contract & Commercial Terms Database

SAP Hosting & Hyperscaler Services

Digital transformations are expanding well beyond the business and application landscape. The infrastructure and managed services supporting S/4HANA are also undergoing material change. Selecting the hosting company that is the best fit for your organization is critical for your business operations.

We support the entire sourcing process, from development of a holistic and integrated sourcing strategy that sets your transformation program up for success to the execution of a partner evaluation, selection and negotiation.

Today’s landscape requires an understanding of SAP’s HEC solution, SAP Hyperscaler solutions, and complementary project and managed services offered by many others. With our extensive knowledge of the market and your vendor options, you can rest assured that you made the best choice.

We Have Answers

Do we understand the SAP Hyperscaler solutions?
Should we include SAP’s HEC solution in our evaluation process?
What are the pros and cons of a private managed cloud solution?
What managed services are required to support our future state environment?
How do we ensure our agreements are flexible, scalable, and predictable?

What We Provide

A holistic view of the market and your sourcing options
Integrated sourcing and vendor evaluation strategy
Methods and tools required to appropriately evaluate and select your solution
Comprehensive and highly customized negotiation advisory support

Our Tools

Service Rate & Resource Unit Pricing Database
Service Level Agreement Database
Contract & Commercial Terms Database

Want an SAP Negotiation Expert on Your Side?

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SAP Commercial Advisory Services

Navigating the Inevitable Journey to SAP RISE

Unbiased Support for All Your SAP Sourcing and Negotiation Needs

Our Proven Methodology & Approach

Discovery/ Planning

Evaluation & Selection

Negotiation Preparation

Negotiation Execution

Contract Execution

Project Execution Advisory Services

Your Unbiased, Buy-Side Advocate From Strategy Through Execution

SAP Practice by the Numbers

$6B

>500

>41x

SAP Software Licensing & Compliance

On-Premise

Cloud

We Have Answers

What We Provide

Our Tools

"I was amazed how well UpperEdge snapped into our overall team. UpperEdge consistently brings the right people to the table with the knowledge that we need to drive the best outcomes for Trinseo."

SAP System Implementation

We Have Answers

What We Provide

Our Tools

Integrated approach drives long-term predictability and flexibility in SAP ecosystem

SAP Application Maintenance & Support Services

We Have Answers

What We Provide

Our Tools

SAP Hosting & Hyperscaler Services

We Have Answers

What We Provide

Our Tools

SAP Insights from our expert advisors

Want an SAP Negotiation Expert on Your Side?

Company

Services

Resources

SAP Commercial
Advisory Services

Discovery/
Planning

Evaluation &
Selection

Negotiation
Preparation

Negotiation
Execution

Contract
Execution

Project Execution
Advisory Services

"I was amazed how well UpperEdge snapped into our overall team. UpperEdge consistently brings the right people to the table with the knowledge that we need to drive the best outcomes for Trinseo."