Podcast: What Drives Cloud Customers Crazy

Insights for IT Negotiations


Nearly every enterprise has at least one relationship with a SaaS cloud provider. Unfortunately, cloud vendors such as Salesforce, Workday, ServiceNow, Microsoft, etc., often take actions or communicate in ways that frustrate enterprise cloud customers and potentially even harm the relationship.  In this podcast, Practice Leader Adam Mansfield, discusses the complaints he most often hears from IT, Line of Business and Procurement executives at enterprises paying for SaaS cloud subscriptions.

Follow me, Adam Mansfield, on Twitter @Adam_M­ansfield_,find my other UpperEdge blogs  and follow UpperEdge on Twitter and LinkedIn.