Less than a month after his departure from SAP, it was announced that Bill McDermott will join ServiceNow by year-end 2019 as President and Chief Executive Officer and a member of the Board of Directors. He is replacing John Donahoe who is leaving to become Nike’s new CEO. McDermott will now have the chance to lead a cloud-only software company where he will bring not only his years of industry experience but also a large rolodex of connections he has made within enterprises – a space that ServiceNow is trying to penetrate and expand within. In this podcast, Adam Mansfield discusses what this means for ServiceNow and what to expect if you are current ServiceNow customer or considering ServiceNow.
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