How Changes to ServiceNow’s Pricing and Products Impact Customers
Cloud vendors are continually working to improve their products in order to make them more valuable to their customers and prospects. These “upgrades” (as the...
Read MoreThe Salesforce Acquisition of Tableau: Customer Impact One Year Later
Before Salesforce’s stunning acquisition of Slack for $27.7B just a few weeks ago, its most significant acquisition was that of Tableau for $15.7B in 2019...
Read MoreMicrosoft 365: Are You Using What You Have Paid For?
The majority of Microsoft 365 (M365) customers are simply not using a bulk of the products and features that are bundled into their subscription. Identifying...
Read MoreLifting the Veil on ServiceNow Pricing
As we have written before, ServiceNow is evolving quickly and is not the same company that it once was. It is becoming a cloud giant...
Read MoreIn Salesforce We Trust: How Culture Feeds the Bottom Line
“In the world of these new connected products, in the Fourth Industrial Revolution, in this multi-stakeholder dialog that we have here, trust has to be...
Read MoreMicrosoft Compensation Metrics and Why They Matter
On October 16th, Microsoft released its 2018 proxy statement to the SEC. Included in the document are the leadership compensation metrics that can provide insight...
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