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ServiceNow’s Year-End Goals: What Customers Need to Know
ServiceNow has some ambitious growth goals as made evident by their most recent earnings call. They will focus on certain key metrics to meet their …
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8 Strategic Imperatives for SAP Transformation Success
The rise of business transformation initiatives has IT leaders rethinking the way they evaluate, select, and negotiate technology and IT services deals today. Pivoting away …
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Oracle Removes Fusion Sales Pillars: How the Change Affects Oracle’s Sales Approach
Oracle has been criticized for more than a few of their business practices, especially their Fusion sales approach in creating different sales pillars. These pillars …
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SAP FY22 Q2 Earnings: Price Increases Are Coming
While SAP’s FY22 Q2 earnings showed mostly favorable results, the call also revealed some interesting insights that all customers should be aware of. Revenue topped …
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Understanding Consulting Provider Negotiation Strategies: 5 Common Tactics
Ensuring that you have a successful transformation program is something your organization needs to plan for. To execute a successful digital transformation initiative, you are …
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ServiceNow Impact Negotiations: Key Contract Terms for Enterprises
Earlier this year, ServiceNow announced its latest offering, ServiceNow Impact. Offered as a multi-tiered, add-on product to your ServiceNow portfolio, Impact is a new tool …
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Have a Plan to Fire Your SI
Transformation program leaders often hesitate to let go of their Systems Integrator (SI) leaders or key SI resources. For clients hoping for a change, that …
How Vendor Relationships Can Help Your IT Deal
When it comes to vendor-customer partnerships, a strong relationship is the key to getting the best agreement for both parties. While it may seem obvious, …
Microsoft Unified Support: What You Need to Know About the New Enterprise Model
If you handle Microsoft Support for your organization, you may have contemplated moving from Premier to Unified Support or even made the switch already. Over …
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IT Executive Insights on Cloud Vendor Relationship Strategies
Many companies have had long-standing relationships with their cloud vendors, and their experiences garner lessons to be learned. Regardless of how long they have been …
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